Privacy Policy

Privacy & Security

This web site is owned and operated by Devil Dog Depot. We understand that many visitors to our web site are concerned about the information they provide and how we handle that information. The purpose of this Privacy & Security Statement is to address those concerns, but please contact us if you have any questions. We may make changes to this Privacy & Security Statement from time to time you should check this Statement periodically. The date of posting this statement is 08/11/18 and this Privacy & Security Statement replaces any previous version. For purposes of this Privacy & Security Statement, the term “web site” includes all Devil Dog Depot internet sites and mobile applications.

Security

Securing your information is a company priority, we use reasonable security measures to help protect your personal information. Your account information is protected by the password you use to access your online account.  When you make a purchase or create an account on our Web site, your transaction information is transmitted in a safe, encrypted format. Our web site and social media pages may provide links to other web sites owned or operated by third parties as a convenience to our visitors. We have no control over linked sites and make no representations about any content or material available at these locations. We are not responsible for the content of those sites. Links are not intended to imply sponsorship, affiliation, or endorsement. Such linked sites may have privacy policies that differ from this Privacy Statement. The terms of this Privacy Statement do not apply to any third-party web sites that are accessed from links found on our web site or social media pages.

Information We Share with Others and Your Privacy Rights

We contract with other companies to provide certain services, including shipping, name and address verification, email distribution, market research, third party advertising, promotions management and payment processing (to view PayPal's privacy policy, please visithttps://www.paypal.com/privacy). We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than us. From time to time, we make our mailing list (names and addresses only) and general shopping activity available to reputable companies whose products or services we believe will be of interest to you and whose privacy practices meet the Direct Marketing Association's privacy standards. We do not share email addresses for this purpose. If you do not want to receive mailings from other reputable companies and prefer that we do not share any information with these companies, please contact us. On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

Information We Collect

We maintain the data that you provide us, along with a record of your purchases, in a secure database. To best serve you, we may combine this information with data that is publicly available and data that we receive from other reputable sources, including our credit card issuer whose policies meet the Direct Marketing Association's privacy standards. We also gather information about how visitors navigate through our web site by using clickstream data gathered with "cookies" and other online tools such as "pixel tags."

How We Use Email

When you provide us your email address, we will email you as necessary to process your order, respond to a request or provide customer service. For example, after you place an order, you will receive an email confirmation and, in most cases, an email with package tracking information. Recipients of our email gift cards will receive an email notifying them of the gift and instructing them how to redeem it. We may also send promotional emails about products, special offers, services or events we believe may be of interest to you. It is our intent to send promotional emails only to those who wish to receive them. We provide instructions on how to unsubscribe in each email and within the ‘my account’ section of our web site.